Gulf Air to close four routes for commercial reasons
Gulf Air regrets to announce the closure of its services to four destinations; Damascus, Athens, Milan and Kuala Lumpur. Flights to Damascus will be ceased from 02 March while flights to Athens and Milan will be stopped from 12 March and Kuala Lumpur will be from 25 March 2012.
The decision has been taken to allow the airline to use its fleet and resources in the most efficient way by concentrating on high-demand, high-yield routes to ensure that its core customer base is served effectively.
The following arrangements have been made for passengers who have booked their tickets on Gulf Air:
· Passengers, who have booked tickets (with PNRs), but not purchased yet, will have their tickets automatically cancelled.
· Passengers, holding confirmed tickets for travel beginning on or after 2nd, 12th and 25th of March 2012 will get refunds via the channels they originally booked, i.e., travel agencies or third-party websites subject to booking conditions. Please contact them.
· Passengers, holding confirmed tickets for travel beginning on or after 2nd, 12th and 25th of March 2012, who purchased their tickets online via gulfair.com, will get their full refunds through Gulf Air’s worldwide contact centre on 17373737 or other Gulf Air offices nearer to them. Visit gulfair.com for details. · Passengers who have already commenced their journeys will be offered the pro-rata value of flights for the remainder of their journey or will be re-protected by Gulf Air on another airline. Where a passenger selects to be re-protected, we will contact the passenger within the next 10 working days to confirm the details of their re-protected flights.
· Gulf Air will endeavour, where possible, to transfer the booking/ticket to an alternative available airline to the same destination in the same class of travel, subject to availability of seats.
Gulf Air realizes that this will be disappointing news to some of its customers and regrets the inconvenience this may cause.
Thank you for your understanding.
http://www.gulfair.com/English/travelalerts/Pages/TravelAlertDetails.aspx?AlertID=105
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